An exciting employment opportunity is now available for a General Assistant Trolley (Patterson Grade A3) within the Operations Management Division at King Shaka International Airport. This role is ideal for reliable, safety-conscious individuals who are eager to work in a dynamic airport environment while contributing to smooth daily operations and positive passenger experiences.

King Shaka International Airport is one of South Africa’s busiest airports, requiring efficient ground operations to ensure safety, order, and service excellence. The General Assistant Trolley role plays a vital part in maintaining trolley availability, safeguarding assets, and supporting both operational teams and customers.

Role Overview

The successful candidate will report directly to the Senior Supervisor: Trolleys and will be responsible for the daily management, deployment, and monitoring of trolley equipment throughout the airport. This includes ensuring that equipment is serviceable, available where needed, and managed in line with operational standards and legislative requirements.

This position falls under Patterson Grade A3, which typically applies to entry-level operational roles involving manual tasks, adherence to procedures, and a strong focus on safety and accountability.

Key Performance Outputs

As a General Assistant Trolley, your responsibilities will include:

• Identifying and reporting unserviceable equipment to relevant stakeholders

• Managing the day-to-day deployment of trolleys across airport zones

• Ensuring the safeguarding of airport assets

• Adhering to all statutory and legislative requirements, SOPs, policies, and operational standards

• Implementing risk mitigation measures to reduce injuries and accidents

• Managing company risk exposure by identifying and maintaining risk control measures

• Compiling and submitting operational constraints reports

• Monitoring and reporting on trolley stock levels

• Conducting trolley counts as required

• Liaising with internal stakeholders to ensure efficient operations

• Assisting and engaging with customers when needed

• Planning and monitoring resources to meet operational demand and supply

This role requires attention to detail, situational awareness, and a proactive approach to operational challenges. General Assistant Trolley Patterson Grade A3

Technical Skills and Experience

To qualify for this opportunity, candidates must meet the following requirements:

• National Senior Certificate (Grade 12) – Essential

• Ability to perform manual and physically demanding tasks

• Basic understanding of equipment handling and workplace safety

• Willingness to work in a regulated, high-security airport environment

Previous experience in operations, logistics, or facilities support is advantageous but not mandatory.

Core Competencies

Successful candidates should demonstrate:

• Strong communication skills

• Good interpersonal skills

• Effective planning and organising ability

• Knowledge or awareness of the airport environment

• Ability to follow rules, procedures, and instructions consistently

Application Process

Interested candidates must apply online by 19 December 2025. Shortlisted applicants will be required to provide:

• Proof of qualifications

• NQF level and credit details

• Eligibility for Top Security Clearance within three months of appointment

Appointments will be made in line with Airports Company South Africa (ACSA) values and its Employment Equity Policy and Plan.

Applicants who do not receive feedback within 30 days of the closing date should consider their application unsuccessful. General Assistant Trolley Patterson Grade A3

Apply Online Here For This Opportunity

Frequently Asked Questions (FAQs)

1. What is Patterson Grade A3?

Patterson Grade A3 refers to an entry-level job grade used in South Africa for operational and manual roles with defined responsibilities and pay scales.

2. Is Grade 12 compulsory for this role?

Yes, a National Senior Certificate (Grade 12) is an essential requirement.

3. Is this role physically demanding?

Yes, the position involves manual tasks such as trolley deployment, counting, and monitoring.

4. Will security clearance be required?

Yes, shortlisted candidates must be eligible for Top Security Clearance within three months of appointment.

5. Can this role lead to career growth?

Yes, this role provides valuable exposure to airport operations and can lead to further opportunities within operations or facilities management. General Assistant Trolley Patterson Grade A3

Conclusion

The General Assistant Trolley – Patterson Grade A3 position at King Shaka International Airport offers a stable and rewarding entry point into airport operations. For candidates who value safety, structure, and teamwork, this role provides an excellent opportunity to gain experience in a fast-paced, high-profile environment.